Contact & support
Let’s get you
the right help.
Contact JusB Apps FZE for product enquiries, technical support, privacy questions or feedback.
Direct company contact
admin@jusbapps.com
Your message goes to the JusB Apps company mailbox. Choose a subject below or write to us directly.
Email supportHelp us understand the issue.
- Name the app and the version you are using.
- Tell us your device model and operating system.
- Explain what you were trying to do and what happened.
- Include a screenshot if useful, with private information removed.
For purchase or Restore Purchases issues, include the relevant store transaction reference if available. Keep passwords, payment-card details and sensitive records out of your message.
Useful information
Before you contact us.
Where can I get the apps?
Visit the product pages for current information and verified links. Contact us for platform and release availability. JusLeads also has a web app.
Where are my records stored?
Core records are generally stored locally on your device or browser unless a feature clearly states otherwise. Read the app-specific privacy policy for details. JusB Apps FZE does not automatically receive a copy of those records.
What should I do before changing devices?
Check the export, backup and restore options available in your app and protect any exported files. Local records do not automatically move with an app-store purchase or entitlement. Contact support before resetting or removing the app if you are unsure.
How do I ask about a purchase?
Tell us the app, store and purchase issue. Where supported, use Restore Purchases with the original store account. Purchase entitlements and locally stored records are separate. Do not send card details.
Can I request a feature or report a problem?
Yes. Email admin@jusbapps.com with the app name, the task you are trying to complete and your suggestion.